To perform the reset of a factory –if you do it, then it deletes entire data from the device, including IMO chat content, data, videos, etc. IMO app uninstalling –if you uninstall the IMO app from your device, sometime it may be one of the causes for the loss of IMO chat data on the Android phone or tablet. Accidental deletion- it is the greatest errors of humans for the loss of IMO content from Android devices. Why Gets IMO Chat History or Other data Lost on Android Preview the files before recovery and choose Recover option to restore deleted data from Android. Select the storage media you wish to recover data from and click on Scan. Download this Data Recovery Tool rated Excellent on. Then to prevent the update that is causing the problem to reinstall, by downloading the “Show or Hide Updates” troubleshooter to prevent that update from reinstalling. In the Restore system files and setting box, select Next. In the Control Panel search box, type recovery.ģ. In the search box on the taskbar, type control panel, and then choose it from the list of resultsĢ. If this particular issue appeared after installing an update, please consider rolling back the update:ġ. You can also review the link below for additional camera troubleshooting steps: 
It should automatically detect the Camera driver and reinstall it. Right-click on Imaging device, Cameras, or Sound, video and game controllers then select scan for hardware changes. Then restart your device and go back to Device Manager. If updating doesn't help, click on uninstall this driver instead. Click on Imaging device, Cameras, or Sound, video and game controllers. Press Windows key + R, type devmgmt.msc then hit Enter.Ģ. You can also start troubleshooting the camera via Device Manager.ġ. Once downloaded, have it installed and check if it's going to work properly. If the issues continues, the best way to resolve this is by visiting your device's manufacturer website and download the latest Camera driver. Press Windows key + I to open Settings > Privacy > Camera > Look for IMO Messenger and turn it on. I can that you can't initialize the camera on your HP laptop when using the IMO Messenger.Įnsure first that the privacy settings for the camera is setup properly. I'm Jin, a fellow Windows 10 user and an independent advisor.
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